Airlines and Travel

For information regarding your upcoming flight including any of the following, please contact your airline directly.

• Reservations
• Luggage and carry-on allowance
• Cargo
• Lost/delayed/damaged bags 
• Accessibility                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

Airline	Phone Number	Website
Air Canada	1-888-247-2262 (Customer Service)   1-888-689-2247 (Lost/Delayed/Damaged Baggage)	www.aircanada.ca Click here to check the status of your flight.
Porter Airlines	1-888-619-8622	www.flyporter.com Click here to check the status of your flight.
Air Creebec	705-264-9521	www.aircreebec.ca
Thunder Airlines	1-866-464-2799	www.thunderair.com

 

Security and Restricted Items:

Prior to packing for your flight, check the list of prohibited items for checked and carry-on luggage on the Canadian Air Transportation Security Authority (CATSA) website or call 1-888-294-2202.

If you arrive at the airport with restricted items, you can:

• Leave it with family or friends who are with you at the airport
• Leave it with pre-board screeners who will dispose of the item
• Use the Mail-It-Home Program (see Security Desk)